North Ayrshire Services

We provide a number of services to residents of North Ayrshire. 

Our advisers offer free, impartial and confidential advice on debt & energy related issues. If you need advice you can get in touch by calling 0141 889 2121. 

Debt Advice 

For Debt Advice you can contact us by emailing CABinNorthAyrshire@gmail.com - Our adviser will be in the TACT office (27 Vernon St, Saltcoats KA21 5HE) every Wednesday for drop-ins & pre booked appointments. 

·         Here are some examples of the areas we cover:

·         Help you to manage your Council Tax arrears

·         Help you to manage your Income Tax arrears

·         Help you to manage your personal debt e.g. credit cards, personal and payday Loans etc

·         Help with applying for bankruptcy, DAS, payment plans etc

·         Wages arrestment

·         Bank arrestment

·         Attachments

·         Advice on budgeting

·         Help in assessing your total financial situation.

Safe & Warm Project 

For Energy Advice you can contact us by emailing energy@nayrshire.cas.org.uk

The main areas in which this Energy service can support clients include:

• energy efficiency advice
• how to read meters and/or bills
• payment methods
• raising disputes with suppliers about back billing or other complex issues
• resolving energy billing and debt issues
• taking forward complaints about an energy supplier or distributor on a client’s behalf
• referrals to Home Energy Scotland (HES)
• benefit entitlement checks and referrals to the Warm Home Discount.
• supporting vulnerable clients to register on the relevant Priority Services Register 
• Locking Cooker Valve referrals
• Providing information and advice about emergency funds and support, from help with mains gas and electricity to those heating homes with coal, wood, heating oil or LPG.
• Carbon monoxide (CO) safety awareness
• CO awareness group sessions for clients

Book an appointment by visiting the following link: https://safeandwarm.10to8.com