North Ayrshire Services

North Ayrshire Services

We provide a number of services to residents of North Ayrshire. 

Our advisers offer free, impartial and confidential advice on debt & energy related issues. If you need advice you can get in touch by calling 0141 889 2121. 

Debt Advice 

For Debt Advice you can contact us by emailing - Our adviser will be in the TACT office (27 Vernon St, Saltcoats KA21 5HE) every Wednesday for drop-ins & pre booked appointments. 

·         Here are some examples of the areas we cover:

·         Help you to manage your Council Tax arrears

·         Help you to manage your Income Tax arrears

·         Help you to manage your personal debt e.g. credit cards, personal and payday Loans etc

·         Help with applying for bankruptcy, DAS, payment plans etc

·         Wages arrestment

·         Bank arrestment

·         Attachments

·         Advice on budgeting

·         Help in assessing your total financial situation.


Safe & Warm Project 

For Energy Advice you can contact us by emailing

The main areas in which this Energy service can support clients include:

  • energy efficiency advice
  • how to read meters and/or bills
  • payment methods
  • raising disputes with suppliers about back billing or other complex issues
  • resolving energy billing and debt issues
  • taking forward complaints about an energy supplier or distributor on a client’s behalf
  • referrals to Home Energy Scotland (HES)
  • benefit entitlement checks and referrals to the Warm Home Discount.
  • supporting vulnerable clients to register on the relevant Priority Services Register 
  • Locking Cooker Valve referrals
  • Providing information and advice about emergency funds and support, from help with mains gas and electricity to those heating homes with coal, wood, heating oil or LPG.
  • Carbon monoxide (CO) safety awareness
  • CO awareness group sessions for clients